Our Captain Cooks Casino Canada review is based on thorough testing. Founded in 2000 by Fresh Horizons Ltd, the casino is powered by Microgaming technology. The casino offers 550 games.100 free spins for just $5, as well as an additional bonus of $500.The casino’s high rating is backed by a Kahnawake license, eCOGRA accreditation, and strong security measures including SSL encryption and AML protocols.

Captain Cooks Canada Highlights

CasinoCaptain Cooks
Welcome Bonus100 Free Spins for $5
Deposit Bonus100% Match Bonus to $500
Free Spins Slot GameMega Money Wheel
Minimum Deposit$5
Mobile AppNo
Mobile Versionon iOS & Android
Software ProviderMicrogaming
Wagering Requirement30x/200x
Number of Games550+
Win Rate96.7%
Gambling LicenseKahnawake Gaming Commission
Lastest Big WinC$408,016

Welcome Bonus and Promotions

Captain Cooks Casino offers a notable welcome package for new players, featuring up to $500 and 100 free chances, starting with a $5 minimum deposit. This bonus, more substantial than many other online casinos, is divided over the first five deposits:

  1. First Deposit: For just $5, you’ll receive 100 free spins or “chances to win” for the Mega Money Wheel game, each spin valued at $0.10.
  2. Second Deposit: Enjoy a 100% Match Bonus up to $100.
  3. Third Deposit: Secure a 50% Match Bonus up to $150.
  4. Fourth Deposit: Benefit from a 25% Match Bonus up to $125.
  5. Fifth Deposit: Conclude with a 100% Match Bonus up to $100.

How to Claim Your Bonus

To claim your bonus at Captain Cooks Casino, follow these simple steps:

  1. Account Setup: Complete your Captain Cook Casino login process after the registration.
  2. Transaction: Select your desired payment method and make the minimum deposit.
  3. Bonus Crediting: The casino should credit your account with the bonus. There’s a potential wait time of up to 2 hours for the bonus to reflect in your account.

Captain Cooks Casino Wagering Requirements

The first and second deposit bonus funds come with steep 200x wagering requirements, while the following deals have lower playthrough requirements (30x). Players will have 7 days to meet the bonus conditions:

  • Table poker, Casino War, and Soc Bo 50%;
  • Slot Games and Parlor Games 100%;
  • Most Video Slots 2%;
  • All Blackjacks (except Classic Blackjack), Craps, and Baccarat 10%.

Loyalty Program

Many popular and trusted casinos, especially those in the Casino Rewards Group, typically offer a special VIP Program. The only requirement to obtain it is to play regularly. Upon registering, players are automatically enrolled in the Casino Rewards Loyalty Program, which consists of six status levels.

There are 6 Status Levels in the Casino Rewards Loyalty Program. Each Status Level offers a new set of benefits: bigger bonuses; more promotions; priority support; birthday gifts; exclusive games; personal VIP hosts; more entries into the Time Of Your Life Sweepstakes and VIP Lucky Jackpot, and much more! – according to

Captaincooks casino website.

The more you play, the higher you move through the six status levels. You also earn loyalty points; 100 points can be converted into one dollar in chips.

Register Captain Cooks Casino

To register with Captain Cooks online casino, you have to check the following steps:

Captain Cooks Registration Step 1

  1. Access the Casino’s Website: Visit Captain Cooks Casino and click on the “Play Now!” button.
  2. Provide Basic Information:Fill in your email, first name, and last name as requested by the casino.
  3. Input Additional Details: Enter your gender, date of birth, and other account-related information in the next step.
  4. Complete Registration: Add any remaining necessary information, review the Terms and Conditions, and select the option to receive the welcome bonus and other promotions if desired.

Captain Cooks Registration Step 2

Verification Procedure

Captain Cooks Casino may request verification documents for deposits or withdrawals. Required documents include:

  • Proof of financial account ownership (e.g., card copy, bank statement, online wallet screenshots);
  • Valid ID (Passport, Driver’s License, or government-issued ID);
  • Recent documents confirming residence (bank statement or utility bill within 3 months).

All documents must be clear for successful verification.

Captain Cooks Login

To log in to your Captain Cooks Casino account, follow these simple steps:

  1. Navigate to the Website: Go to the Captain Cooks Casino official website.
  2. Locate the Login Section: Find the login area on the homepage, typically at the top right corner.
  3. Enter Your Credentials: Input your username and password in the designated fields.
  4. Access Your Account: Click on the login button to access your Captain Cooks Casino account and start playing.

Games at Captain Cooks Casino

Captain Cooks Casino offers a diverse selection of over 550 games, including online blackjack, roulette, video poker, and slots. Here’s a list of the most popular games:

  • Blackjack: Available in multiple variants, including live dealer blackjack;
  • Roulette: Offers both European and American versions;
  • Video Poker: Digital version where players compete against a computerized system;
  • Live Dealer Games: Includes Live Blackjack, Roulette, Caribbean Stud Poker, Three Card Poker, Dream Catcher, Monopoly, and Super Sic Bo.

Return to Player (RTP) and Betting Limits RTP and betting limits are crucial when placing bets and vary across games. For instance, roulette has an RTP of 97.3%, while blackjack’s is 99.5%.

Online Slots

Captain Cooks Casino offers a wide range of online slot games, catering to both casual players and high-stakes enthusiasts. The collection includes traditional 3-reel slots and modern 5-reel video slots, each with distinct themes, features, and bonus opportunities.

Popular Slots for Real Money:

  • Immortal Romance;
  • Thunderstruck II;
  • Bridesmaids;
  • Cash Splash.

Progressive Slots:

  • Mega Vault Millionaire;
  • Mega Moolah;
  • King Cashalot;
  • Triple Sevens;
  • Fruit Fiesta;
  • LotsAloot;
  • Progressive Cyberstud.

Blockbuster Slots:

  • Bridesmaids;
  • Game of Thrones;
  • Tomb Raider.

Software Providers

Captain Cooks Casino relies exclusively on Microgaming as its software provider. Established in 1994, Microgaming is a respected pioneer in online gaming. Microgaming provides over 550 various games, including slots and table games, ensuring a wide selection for players. Notably, Microgaming is renowned for progressive jackpot slots like Mega Moolah, offering life-changing prizes. The company prioritizes security with SSL encryption technology. Additionally, Microgaming optimizes its games for mobile play, enhancing the casino’s mobile gaming experience.

In summary, Captain Cooks Casino’s partnership with Microgaming ensures a secure, varied, and enjoyable gaming environment.

Pros and Cons of Captain Cooks

Here’s a quick look at the pros and cons of Captain Cooks Casino, providing essential insights for players:

Advantages

Great graphics

Popular banking methods

A safe and experienced company

Huge welcome and loyalty bonuses

24/7 customer service

Disadvantages

Casino's website offers a limited variety of software providers in comparison to other casinos

No deposit bonus is not available at Captain Cooks Casino.

Mobile Casino

Captain Cooks Casino provides a mobile casino experience without the need for a dedicated app. Players can access the mobile version of the casino’s website using smartphone and tablet browsers, including both Android and iOS devices. The mobile platform offers optimized navigation and provides access to a variety of popular games, including slots, table games, and live dealer games.

This flexibility allows players to enjoy their favorite casino games seamlessly on their mobile devices, making it a convenient option for gaming on the go.

Captain Cooks Licensing Information

Captain Cooks is licensed by the Kahnawake Gaming Commission, Canada. Its license is valid and proves that the casino operates by the legal requirements.

captain cooks casino license

In addition to that, the percentage payouts at the casino are regularly reviewed by independent auditors.

Captain Cooks Owner

This casino belongs to the Casino Rewards Group, which has over 15 years of experience in the online gambling industry.

The Group owns several other casinos, all of which are legit, safe, and reputable:

All of them are legit, safe, and reputable.

Safe & Secure

ecogra safe and fair

With years of proven safety, Captain Cooks is a trusted casino where many win real money. eCOGRA, a leading online gambling authority, vouches for fair play here. Your data is protected by 128-bit SSL encryption, ensuring safe payments. As part of the Casino Rewards group, the brand upholds high-security standards, strictly enforcing anti-bonus abuse policies and offering the GPWA Forum for any concerns.

Few complaints have arisen over the years. All necessary licenses are held, safeguarding players from hackers. The casino’s long-standing reputation speaks to its trustworthiness.

Deposit Options

To start playing and activate the attractive welcome bonus at Captain Cooks Casino, you just need to make a deposit of $5. Transactions are processed instantly and without any fees.

Minimum DepositFeesProcessing Time

Payment MethodDeposit MethodProcessing Time
iDebit$5Instant
Neosurf$5Instant
eCheck$5Instant
Instant Payments$5Instant
Google Pay$5Instant
Instadebit$5Instant
Paysafecard$5Instant
MuchBetter$5Instant
ecoPayz$5Instant
Flexepin$5Instant
Visa, Mastercard, JCB$5Instant
Interac$5Instant

The table shows that PayPal is not an available payment option at the casino. Despite this, the online casino offers a variety of other reliable payment methods for players.

Withdrawal Methods

The most secure and quickest method to withdraw your winnings is by using the same payment method you chose for deposits. If this option is unavailable, you should reach out to customer support to add an alternative payment method with their help.

Payment MethodMinimum WithdrawalFeesProcessing Time
ecoPayz$50None3–5 business days
eCheck$50None10–21 business days
Visa, Mastercard$50None3–5 business days
Interac$50None1–3 business days
MuchBetter$50None1–3 business days
Instadebit$50None1–3 business days
iDebit$50None1–3 business days
Bank Transfer$300$50 for withdrawals up to $3,000Up to 5 business days

At Captain Cook Casino, the minimum withdrawal is $50 with no fees except for bank transfers. Withdrawals, processed after 48-hour approval, require a verified account.

Which Are The Restricted Countries?

The platform does not accept a players from:

  • Belgium;
  • France;
  • Hong Kong SAR China;
  • Turkey;
  • Israel;
  • US Minor Islands;
  • US Miscellaneous Pacific Islands;
  • US Virgin Islands.

Captain Cooks Customer Support

After you register, you’ll get access to the 24/7 support system, powered by a live chat feature:

Email: [email protected];

Captain Cooks Canada Contact Number: 1 888 228 3418.

After conducting our research, we can confirm that Captain Cooks Casino’s customer support service seems to struggle with specific inquiries. Our simple question about bonus requirements was met with standard, generic responses, lacking a direct and personalized answer. This experience indicates a need for improvement in their customer support to provide clearer and more effective assistance.

Captain Cooks Customer Support

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FAQ

Q. Is Captain Cook Casino legal in Canada?
A. Yes; the casino is licensed and regulated by the Kahnawake Gaming Commission and AGCO.
Q. What does "100 chances to become" mean?
A. The phrase "100 chances to become" refers to the welcome bonus offered by Captain Cooks Casino. Upon making your first deposit of $5, you receive 100 chances (free spins) to use on the Mega Money Wheel.
Q. Is there a live dealer casino option at Captain Cooks Casino?
A. Yes, Captain Cooks Casino offers a live dealer casino option. It allows players to experience the thrill of playing with real dealers in real-time, providing an immersive and interactive gambling experience.
Q. Are there any Captain Cooks Casino bonus codes available for new players?
A. No, Captain Cooks offers a welcome bonus for new players, but this is usually claimed through a deposit rather than using specific bonus codes.
Q. Is there a Captain Cooks Casino no deposit bonus available?
A. Currently, Captain Cooks Casino does not offer a no deposit bonus. Their promotions mainly focus on deposit-based bonuses, particularly for new players as part of their welcome package.

Comments

Jay

There is a huge variety of games. My favorite games were easily found thanks to its intuitive layout. Usually, support will mail you a response after a few hours. The verification procedure is really straightforward. Free spins without deposits might be offered more frequently. There aren't often exceptional occasions where awards are given away. The colors used in the website's design should be a little bit brighter.

Reply
J.B.

The web design could use some updating; I don't really like it. Very quick payment, though, without any issues. The outcome was perfect, contrary to expectations. Appreciate it. I also got the payout in 5 hours.

Reply
Taylor A. P.

I just joined Captain Cooks Casino, and I'm like, wow, their mobile thing is like so cool! It's super easy to play on your phone, and the games work really, really well. But, I was like, kinda hoping for more with their loyalty thingy – it's kinda not as big as some other casinos I played at. But, like, it's still good for like, casual casino games, you know?

Reply
Curtis

I've been playing at Captain Cooks Casino for a while now. The variety of games, especially slots, is pretty impressive. However, I did find the withdrawal process a bit slower than expected. It took almost a week to get my winnings, which was a bit frustrating. But I must say, their customer support was helpful when I reached out.

Reply
Roxie D.

As a fan of live dealer games, I was a bit disappointed with the limited options at Captain Cooks Casino. But, the overall experience was decent. The interface is user-friendly, and I had no issues navigating through the site. Plus, the initial deposit bonus was a nice touch, although I wish there were more promotions for regular players.

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