Captain Cooks Casino Highlights | |
Welcome Bonus | 100 Free Spins for $5 |
Deposit Bonus | 100% Match Bonus to $500 |
Free Spins Slot Game | Mega Money Wheel |
Minimum Deposit | $5 |
Mobile App | No |
Mobile Version | iOS, Android, Tablet, PC |
Software Provider | Microgaming |
Wagering Requirement | 30x/200x |
Number of Games | 550+ |
Win Rate | 96.70% |
Gambling License | Kahnawake Gaming Commission |
Latest Big Win | C$408,016 |
Captain Cooks Casino Review
Captain Cooks Casino has been entertaining players since 2003, making it one of the longest-standing gambling platforms open to Canadian gamblers from all provinces, including Ontario. Available in three languages, English, French, and German, the website is owned by Apollo Entertainment and based out of Malta. I found around 850 real money games, from slots to live dealer titles, that can be accessed for as little as $5. Coupled with a 5-part welcome bonus and 100 free spins, it all adds up to a great online gambling experience.
Editor Note: Why Play at Captain Cooks Casino?
Captain Cooks Casino gives players everything they could desire in an online casino. For a start, the site is licensed for Canadians, is secure with SSL encryption, and offers plenty of responsible gambling features. But a big plus is that Captain Cooks it’s part of the Casino Rewards Program, which offers a great selection of VIP loyalty perks from the moment you sign in and start playing.
Captain Cooks Casino Bonus Offer
Rather than offering players a confusing slew of different bonuses, promotions or incentives, Captain Cooks Casino keeps things simple with a single welcome offer along with some free spins.
Captain Cooks Casino Sign Up Bonus
As a new player at Captain Cooks Casino, you’re entitled to a 5-part sign-up bonus worth just shy of $500. It comes with no promo code necessary and is given over the first 5 deposits, as shown in the list below:
- 1st Deposit — 100 free spins on the Mega Money Wheel
- 2nd Deposit — 100% matched up to $100
- 3rd Deposit — 50% matched up to $150
- 4th Deposit — 25% matched up to $125
- 5th Deposit — 100% matched up to $100
You’ll need to make a first deposit of at least $5 to qualify for the 100 free spins at Captain Cooks Casino. Subsequent deposits need a minimum of $10 CAD each. Take note that the first and second deposits come with a 200x wagering requirement. However, other deposits feature a more reasonable 30x. You’ll have 60 days to play the bonus through.
How to Claim the Captain Cooks Bonus?
To claim your bonus at Captain Cooks, follow these simple steps:
- Account Setup: Complete your login process after account registration.
- Depoit Fubds: Select your desired payment method and make the minimum deposit.
- Bonus Crediting: The casino should credit your account with the bonus. There’s a potential wait time of up to 2 hours for the bonus to reflect in your account.
Captain Cooks Casino No Deposit Bonus
If you’re looking for a welcome bonus without having to spend anything, then I’m afraid that you’re out of luck, as the casino doesn’t offer any no deposit bonuses.
Wagering Requirements
Wagering or playthrough requirements refer to the number of times you’ll need to re-bet any winnings stemming from the original bonus. In truth, the first two parts of the welcome bonus come with a pretty high wagering of 200x. However, after the third deposit, this figure goes down to a more acceptable 30x.
Monthly Promotions
There are no monthly promotions available at this moment, though it’s possible you’ll receive a special promotion via Captain Cooks’s loyalty program.
Captain Cooks Casino Rewards Program
As soon as you begin to play, you’ll be enrolled in their official multi-tiered loyalty program. In fact, the casino joins 30 other online gambling platforms as a member of the Casino Rewards Group, giving redeemable points as a reward for your wagers. The actual number of points is dependent on the games played, with, for example, slots rewarding you with 1 point for each $10 spent. Below is how the program looks:
- Green Tier: 0–1 Status Points
- Bronze Tier: 1–5 Status Points
- Silver Tier: 6–80 Status Points
- Gold Tier: 81–200 Status Points
- Platinum Tier: 201–400 Status Points
- Diamond Tier: 401+ Points
Captain Cooks CA gives out regular rewards in exchange for your points. In fact, you’ll have access to promotions like free spins, cashback and reload bonuses, to name a few, though you’ll need to have amassed at least 1,000 points to get started. For more details, check out the website’s terms and conditions.
Captain Cooks Casino Games
Virtually all of Captain Cook’s games come from the top software games developer, Apricot (formally Microgaming), which is now part of Games Global. This means missing out on many famous titles from other well-known developers. However, with over 800 games on offer, including Sic Bo and Keno, there’s certainly enough to keep most players immersed and content. One rather disappointing aspect I should mention is the lack of free play options on any of Captain Cooks’s games.
Return-to-player (RTP) and betting limits are crucial when placing bets and vary across games. For instance, roulette has an RTP of 97.3%, while blackjack’s is 99.5%.
Captain Cooks Casino Slots
As with most online casinos, slots account for the vast majority of games available at Captain Cooks. I found over 600 titles, including popular titles like Game of Thrones, Thunderstruck II, Hatching Gold Rooster’s Riches, Tomb Raider, and Kingfisher. Betting ranges across the slots catalogue range from a couple of cents to over C$100 per spin. Before beginning to play any slot, I suggest you click the “View Pay Table/View Pays” button to see how much each combination pays out.
Progressive Jackpots
Progressive jackpot slots are always popular, offering the chance to strike it rich for an outlay of just a few cents. There’s no shortage of 5/6/7-figure jackpots, with over 15 progressive games on offer. Amongst others, these include Mega Moolah, with a prize never less than $1 million, along with Mega Vault Millionaire, Splash Cash, and Atlantean Treasures.
Live Dealer Games
There are around 50 live dealer games at the Captain Cooks Casino, with an emphasis on variations of classic table games like Roulette, Baccarat, and Blackjack. With a good mix of both male and female croupiers, the site offers players an authentic casino experience.
Table Games
When it comes to RNG table games, there’s a wide selection available at Captain Cooks. I found multiple variations of all classic table games, with many offering unique features and rules. Games include Roulette, Blackjack, Craps, and Baccarat to name a few. Blackjack comes in numerous varieties, such as Vegas Strip, European, and Multi-hand. As for Roulette, expect to find both American and European wheels.
Captain Cooks Casino on Mobile and App
Though the Captain Cooks Casino website advertises the availability of an app, I couldn’t find one. It’s really kinda moot, as the casino site is fully optimized for the smaller phone screen, and all games stream seamlessly for a great playing experience directly within your phone’s own web browser. The layout and navigation are super easy and comfortable to use, with everything designed with finger scrolling and tapping in mind.
Captain Cooks App
Currently, Captain Cooks Casino doesn’t offer an app either for Android or iOS. In any case, it’s not a big deal since the website functions smoothly on all devices, be it PCs, smartphones or tablets.
How to Sign Up and Start Playing at Captain Cooks?
Getting started at Captain Cooks Casino in Canada is a piece of cake, with a few simple steps to follow:
- Head over to the Captain Cooks Casino website and click on the “Click Here to Play Now!” button.
- Fill in your personal details on the registration page. These include full name, date of birth, address, email address, phone number, and occupation.
- Opt-in for the bonus and remember to tick the box confirming you’re over 19 and, therefore, of legal age to gamble.
- Create a unique Captain Cooks login username/password combination.
- Complete the KYC (Know Your Customer) requirements. For this, upload a copy of a government-issued ID, like a passport or driver’s licence, to prove your age and a copy of a recent utility bill to prove your address. It can take up to 72 hours for your documents to be validated.
- Now go to the “Bank” section to add at least the minimum deposit to your new account, and go to the menu to see the roster of games.
Captain Cooks Casino Login Process
Follow these simple steps to log in to your registered account in Captain Cooks:
- Navigate to the Website: Go to the Captain Cooks Casino official website.
- Locate the Login Section: Find the login area on the homepage, typically at the top right corner.
- Enter Your Credentials: Input your username and password in the designated fields.
- Access Your Account: Click on the login button to access your Captain Cooks account and start playing.
Deposit Methods and Withdrawal Time
You’re spoilt for choice when it comes to banking options with Captain Cooks Casino. Not only are the usual means, such as credit cards and bank transfers, available, but there are also plenty of Canadian home-grown banking methods. It’s a good idea to use the same method for both deposit and withdrawals as this offers the fastest option. Below I’ve listed the deposit methods at Captain Cooks (take note that not all can be used for withdrawals): VISA, MasterCard, JCB, Interac, eCheck, Paysafecard, MuchBetter, Google Pay, Instadebit, iDebit, Neosurf, Instant Payments, ecoPayz, Flexepin.
As you can see from the table below, there’s no shortage of withdrawal options.
Deposit Method | Minimum Deposit | Deposit Time | Withdrawal Time |
VISA | $5 | Instant | 3 – 5 Business Days |
MasterCard | $5 | Instant | 3 – 5 Business Days |
Interac | $5 | Instant | 2 – 4 Business Days |
ecoPayz | $5 | Instant | 3 – 5 Business Days |
eCheck | $5 | Instant | 10 – 21 Business Days |
MuchBetter | $5 | Instant | 2 – 4 Business Days |
instadebit | $5 | Instant | 2 – 4 Business Days |
iDebit | $5 | Instant | 2 – 4 Business Days |
Bank Transfer | $5 | Instant | 5 – 10 Business Days |
Although the withdrawal times very much depend on the payment method employed, expect to wait at least 48 hours for the Captain Cooks Casino to process your request. Though there are no fees charged by the casino for withdrawals, the minimum amount for a payout is comparatively steep at $50.Â
Players Support Service
As with all the best online casinos in Canada, Captain Cooks Casino offers a selection of methods when it comes to customer support. To start with, there’s a pretty substantial FAQ section where most of the commonly asked questions are answered. Then there’s a phone number, along with an email address:
- Email: [email protected]
- Captain Cooks Casino Phone Number: +18882283418
Finally, for issues where you’d prefer to speak with a real person, there’s a 24/7 live chat feature staffed by knowledgeable and professional agents.
Security, Licensing and Regulation
Canadian players can register, relax, and play without any worries, as the website has a reputable licence from the Kahnawake Gaming Commission. Among other things, this guarantees the safety of your funds and ensures that the Captain Cooks Casino is run correctly. In addition, the independent game’s auditor, eCOGRA, performs regular tests to ensure all the game’s outcomes are fair. Finally, both personal and banking data are kept well hidden from any malicious third parties behind 128-bit SSL encryption.
Responsible Gambling
I’m happy to report that Captain Cooks Casino takes responsible gambling seriously, with a number of useful tools for those who feel they might be losing control of their gambling habits. These include:
- Self Assessment Test – A simple questionnaire to see where you stand in relation to problem gambling.
- Deposit Limits – Daily, weekly, or monthly limits on how much you can deposit into your casino account.
- Self Exclusion – Players can choose a cooling off period of between 24 hours and 6 months. They can also request a 6 month self-exclusion period.
- Helpful Links – To organizations such as Gamblers Anonymous.
Captain Cooks Casino: Pros and Cons
In truth, I found a lot to love about Captain Cooks Casino Canada. However, there is still room for some improvement that would raise the site up to being one of the best.
Good selection of popular games
100% legal site in Canada
Huge selection of banking options
Low minimum deposit
Fast and efficient 24/7 customer support
Only Games Global titles can be limiting
Very high wagering requirements on some bonus levels
Outdated web design
Expert Verdict on Captain Cooks
Though I did find the Captain Cooks Casino games selection slightly limited thanks to having but a single provider and the website design is a bit dated, there was still enough action to have a blast. It’s the same story with their bonuses; limited but what they do offer is generous enough. Whether you’re a total newbie trying out casino games for the first time or a seasoned player, at Captain Cooks, you’ll find something to suit every gaming style and preference.
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FAQ
Below I’ve listed the most commonly asked questions and answers regarding Captain Cooks Casino.
- Q. Is Captain Cooks Casino safe for Canadian players?
- A. Absolutely! Captain Cooks Casino is owned by the well-respected Casino Rewards Group, has a reputable gaming licence, top-notch encryption, as well as eCOGRA certificates of fairness.
- Q. What welcome bonus does the casino offer to new players?
- A. With your first minimum deposit of $5, you’ll be rewarded with 100 chances to become a millionaire by spinning the Mega Money Wheel.
- Q. What types of games are available at Captain Cooks Casino?
- A. Captain Cooks online casino has over 850 casino games, including slots, roulette, blackjack, video poker, plus plenty of live dealer table games.
- Q. What are the most popular slots at Captain Cooks?
- A. With everything from 3-reel classics to modern 5-reel video slots, this casino has something to keep every slot lover happy. My personal favourites are Immortal Romance, Mega Moolah, and Avalon II.
- Q. Is Captain Cooks Casino legal in Canada?
- A. Yes, it is. Captain Cooks Casino has a gaming licence from the Kahnawake Gaming Commission.
- Q. Can I play at Captain Cooks Casino on my mobile device?
- A. I found Captain Cooks Casino’s website is fully optimised for all mobile devices, be they Android or iOS. However, there is no dedicated app.
- Q. How can I deposit money into my Captain Cooks Casino account?
- A. First, fill out the registration page with your personal details. Then the KYC (Know Your Customer) requirements. Finally, use one of their many payment options to make a minimum $5 deposit before you log in to your new casino account.
- Q. How does Captain Cooks Casino ensure player data protection?
- A. To protect both your personal and banking data, the website utilises the latest in 128-bit SSL (Secure Sockets Layer) encryption.
There is a huge variety of games. My favorite games were easily found thanks to its intuitive layout. Usually, support will mail you a response after a few hours. The verification procedure is really straightforward. Free spins without deposits might be offered more frequently. There aren't often exceptional occasions where awards are given away. The colors used in the website's design should be a little bit brighter.
The web design could use some updating; I don't really like it. Very quick payment, though, without any issues. The outcome was perfect, contrary to expectations. Appreciate it. I also got the payout in 5 hours.
I just joined Captain Cooks Casino, and I'm like, wow, their mobile thing is like so cool! It's super easy to play on your phone, and the games work really, really well. But, I was like, kinda hoping for more with their loyalty thingy – it's kinda not as big as some other casinos I played at. But, like, it's still good for like, casual casino games, you know?
I've been playing at Captain Cooks Casino for a while now. The variety of games, especially slots, is pretty impressive. However, I did find the withdrawal process a bit slower than expected. It took almost a week to get my winnings, which was a bit frustrating. But I must say, their customer support was helpful when I reached out.
As a fan of live dealer games, I was a bit disappointed with the limited options at Captain Cooks Casino. But, the overall experience was decent. The interface is user-friendly, and I had no issues navigating through the site. Plus, the initial deposit bonus was a nice touch, although I wish there were more promotions for regular players.