| Jackpot City Casino Highlights | |
| 🏆 Establishment Date | 1998 |
| đź’¸ Welcome Bonus | 100% up to $1,600 in total |
| 🤑 Exclusive bonus | 80 free spins for $1 deposit offer |
| 🥇 Best for | Online slots and live dealer games |
| đź’° Minimum Deposit | $1 |
| 🎲 Available Casino Games | Blackjack, baccarat, online slots, roulette, craps, Poker, live dealer games |
| đź’˛ Top Payment Methods | Interac, Visa, Instadebit, MasterCard, eCheck, Paysafecard and 14 others |
| 🎰 Total Number of Games | 600+ |
| 📱Mobile Version | Android, iOS |
| ⚖️ Wagering Requirements | 50x |
| đź‘Ť Gambling Licence | Kahnawake Gaming Commission, Alcohol and Gaming Commission of Ontario |
| âś… Legal in Ontario | Yes |
My Thoughts on Jackpot City Casino
Jackpot City is a veteran of the iGaming industry having been around since 1998. Today they’re a familiar name to players from around the globe, with some 3 million players enjoying a wide selection of top-notch casino games. It falls under the umbrella of Baytree Interactive Ltd, and it’s legal for Canadian players thanks to gaming licenses from the Kahnawake Gaming Commission, iGaming Ontario, and the Malta Gaming Authority. If you’re new to the website, then get ready for the generous welcome bonus of C$1,600.
As with all things, Jackpot City Casino has both good and not-so-good elements. Below you’ll find my pros and cons.
Over 70 different table games
Excellent 24/7 customer support
Reasonable wagering requirements of 35x
Lucrative welcome bonus worth C$1,600
Receive VIP daily specials and bonuses
Plenty of positive reviews from players
Welcome bonus only useful for slots players
Withdrawals could be faster
Jackpot City Bonus Deals
Perhaps it’s a sign of their self-assuredness, but Jackpot City isn’t interested in offering an array of bonuses and promotions. In fact, there’s just a single welcome bonus for new players signing up for the first time. Other than this, there’s a Bonus Wheel promotion offering various prizes including free spins, coins, credits and loyalty points.
Jackpot City Welcome Bonus
As a reward for registering and making your first minimum deposit of C$10, you’ll receive the first tranche of a 4-part welcome bonus worth a total of C$1,600. I’ve laid out the whole welcome bonus below:
- 1st Deposit – 100% up to C$400
- 2nd Deposit – 100% up to C$400
- 3rd Deposit – 100% up to C$400
- 4th Deposit – 100% up to C$400
You’ll need to make a C$10 minimum deposit for each match bonus. Keep in mind that this offer comes with wagering requirements of 35x. You’ll also need to claim this bonus within 7 days of signing up.
Jackpot City Free Spins
As previously mentioned, unlike so many other online Canadian casinos, Jackpot City isn’t big on bonuses. Let alone free spins. However, as part of the welcome offer, players from Canada receive a daily 10 free spins promotion that can be claimed at the rate of one spin per day.
Jackpot City No Deposit Bonus
For many online players, a no deposit bonus is the Holy Grail, much spoken of but rarely seen. Unfortunately, you won’t find any no deposit bonuses at Jackpot City. If, however, like Sir Galahad you persist in your quest, then I suggest heading over to some of the other no deposit casinos I recommend.
Wagering Terms and Conditions
All casino bonuses come with terms and conditions. It’s the same story with Jackpot City Casino. When it comes to cashing out any winnings, then your nemesis is going to be the wagering requirements which mandate how many times winnings must be played through. Jackpot City has fair to middling wagering requirements of 35x. This means that a withdrawal of C$100 would need a total of C$3,500 worth of bets to be wagered before you could make a cash-out request.
The welcome bonus also comes with a time limit. You’ll have 7 days to use it from the moment you make your first deposit, though you’ll have up to 2 months to use it. One other thing that caught my eye was that the maximum withdrawal amount can be no more than 6x your initial deposit.
Loyalty Rewards Program
From the moment I made my first deposit, I was automatically entered into the Jackpot City VIP Loyalty Program with a reward of 2,500 points to get started. There are six levels, as shown below:
| Levels | Points | Level Bonus | Daily Specials |
| Bronze | 0 – 2,499 | 0% | 15% More |
| Silver | 2,500 – 11,999 | 3% | 25% More |
| Gold | 12,000 – 49,999 | 6% | 50% More |
| Platinum | 50,000 – 124,999 | 8% | 75% More |
| Diamond | 125,000 – 2,147,483,646 | 12% | 100% More |
| Privé | Invite Only | 15% | 12% |
Points at Jackpot City are rewarded on a one to one with each $1 wagered worth 1 Loyalty Point. These can then be exchanged for free spins, bonus money, faster withdrawals, daily deals, and other exclusive offers.
Start Playing at Jackpot City
Signing up to Jackpot City in Canada is as simple as it’s quick. Here are the steps to follow:
- Click on the Sign Up button to be redirected to Jackpot City Casino’s registration form.
- Fill out the following details: full name, email address, mobile phone number, date of birth, preferred currency and language, home address and billing address.
- Create a username and unique password.
- Confirm you’re over 18 (or 19 if you’re from Ontario).
- Now verify your account by heading over to the “My Documents” section.
- Upload the required documents as shown below.
- Once your registration has been verified, it’s time to play!
KYC Account Verification
in regard to money laundering and underage gambling. This is where KYC (Know Your Customer) requirements come into play. In fact, you can’t cash out before fulfilling these, as they prove you are who you say you are, as well as act as proof of the source of your funds.
Jackpot City requires you to upload copies of a government-issued ID, like a passport or driver’s licence as proof of age. You’ll also need to provide a copy of a recent utility bill as proof of address. On the whole, expect to be verified within 36 hours. Personally, I think you can save a lot of time by completing the whole KYC process straight after signing up.
Jackpot City Casino Login
To get started at Jackpot City Casino, head over to the top of the website’s front page. Click on the “Login” icon. Fill in your username/password combination and then click on the yellow “Login“ Button. At the same time, you might want to click on the tiny box that offers to keep you logged in.
Jackpot City Mobile Version and App
With the majority of its offerings coming from the world-class provider Microgaming, it’s no surprise that there’s no need for a mobile app. All Jackpot City Casino’s games stream seamlessly over the internet thanks to the latest in HTML5 technology, allowing mobile gamblers to enjoy their favourite real money games at any time and from anywhere.
Navigation on the small screen is a cinch, with all the controls and buttons falling under your fingers for an intuitive gaming experience. Though the Canadian-facing website doesn’t offer an app, the Ontario one does. Here, you’re able to download the iOS or Android versions of Jackpot City. Though there’s no real advantage, you might find games load slightly faster with the app thanks to Flash. However, with the fast internet times enjoyed across the country, this might be a moot point.
Jackpot City Best Games
To be honest, with just 500 or so online games and 200 optimised for mobile gaming, you’d be forgiven for thinking the casino can’t hold a candle to other online platforms. Yet, rather than stuff their games lobby with boring cookie-cutter games, Jackpot City has gone for quality over quantity. You should also consider that the site stocks the majority of its games from Microgaming, with live dealer titles coming from the studios of Pragmatic Play.
Thanks to these cutting-edge software game developers, you’re able to enjoy games on iOS, Android and Windows devices. Finally, it’s worth noting that virtually all the games on Jackpot City can be enjoyed in Free-Play mode. This allows you to practice playing new games or learn winning strategies, all without the need to spend real money.
Online Slots
Thanks to their ease of play, along with the ever-present possibility of scoring some great prizes, it’s no surprise that slots are the go-to games at Jackpot City. If you’re a fan of the more traditional 3 x 5 layout, genres like Ancient Civilizations and modern movies, or progressive games with eye-watering prizes, Jackpot City has you covered with slot options galore.
Top Progressive Jackpot City Slots
| Slot Game | Theme | Top Prize | RTP | Provider |
| Mega Moolah | African Safari | $5.02M | 93.42% | Microgaming |
| Wheels of Wishes | Arabian | $2.14M | 93.34% | Microgaming |
| Major Millions | Military | $1,66M | 89.37% | Microgaming |
| King Cashalot | Card Playing | $947.500 | 91.00% | Microgaming |
| Treasure Nile | Ancient Egypt | $40,200 | 92.10% | Microgaming |
Live Dealer Casino
Nothing takes the online casino experience to the next level like live dealer games. After all, it’s as close as you’ll get to sitting at a real gaming table. Pragmatic Play and OnAir Entertainment offer a huge number of immersive and exciting live dealer games that stream in real-time HD from their studios around the world.
Thanks to a built-in Chat feature, playing with a real dealer makes for some of the best gaming sessions. Although the number of games is relatively limited, all the bases are covered, including plenty of options for blackjack, roulette, poker, and more left-field games like live Sic Bo and live Blazing Dragon Tiger.
Top Live Dealer Games
| Live Dealer Game | RTP% | Provider | Max/Min Bet |
| Speed Baccarat | 98.94% | Pragmatic Play | $0.50/$5,000 |
| 9 Pots of Gold | 96,24% | Streamlon | $0.50/$20 |
| Fortune Roulette | 97.30% | Pragmatic Play | $0.1/$1,000 |
| ONE Blackjack | 99.28% | Pragmatic Play | $1/$2,500 |
| Sweet Bonanza | 96.95% | Pragmatic Play | $0.20?$3,000 |
| Blackjack Montreal | 99.44% | OnAir | $150/$1,000 |
Table Games
Jackpot City is no slouch when it comes to their selection of table games. You’ll find more than 70 titles including 34 versions of blackjack. Poker is also well represented, as are the many varieties of roulette, craps, keno, baccarat, and bingo.
Deposit Options and Withdrawal Speed
Jackpot City offers players eight banking options to fund their accounts, including Canadian-friendly options like iDebit, MuchBetter, and Instadebit. Minimum deposits of 10 CAD land in your casino account instantly, though withdrawal times are very much dependent on the method chosen. Having said that, I found that the majority of withdrawals are processed within 48 hours.
As a fully licensed online casino, there’s no need to worry about the trustworthiness of Jackpot City. All banking transactions are encrypted with cutting-edge SSL technology, meaning that all your personal and banking information is well hidden from any prying eyes. An extra benefit is that Jackpot City doesn’t impose any fees for moving funds.
Withdrawal Time
Withdrawals from any online casino are going to be slower than deposits. Not only does the casino have to verify and then process the request, but it’s the same story at the bank’s end. Take note that the banking options available may differ depending on the Canadian jurisdiction you’re playing from.
| Deposit Method | Minimum Deposit | Withdrawal Time | Minimum Withdrawal |
| eCheck | $10 | 1 – 3 Business Days | $10 |
| MasterCard | $10 | 5 – 10 Business Days | $10 |
| Paysafecard | $10 | N/A | $10 |
| Visa | $10 | 1 – 3 Business Days | $10 |
| iDebit | $10 | 24 – 48 Hours | $10 |
| Neosurf | $10 | N/A | $10 |
| Instadebit | $10 | 24 – 48 Hours | $10 |
| MuchBetter | $10 | 24 – 48 Hours | $10 |
| Apple Pay | $10 | 24 – 48 Hours | $10 |
| Interac Online | $10 | 24 – 48 Hours | $10 |
Remember that you’ll need to fulfil the wagering requirements before requesting a withdrawal, and take note of any time limits and minimum withdrawal amounts.
To make a withdrawal Jackpot City Casino, follow the steps below:
- Sign in and head over to your personal account.
- Choose the “Withdrawal” option from the drop-down menu.
- Fill in the requested payout amount.
- Confirm and submit the request.
Jackpot City Live Support
Jackpot City has a useful FAQ page with questions and answers covering the majority of common issues a player might encounter. Players looking for more detailed answers can use either the toll-free phone support or talk directly with a Jackpot City live chat agent who’s available 24/7. They are a knowledgeable and friendly team who can speak over 20 languages, including both English and French.
Having tried out Jackpot City Casino’s customer email support, I can state that their average response time was around 48 hours, which is pretty much average for most online casinos.
Is Jackpot City Legit in Canada?
Thanks to constant news about online scams, most gamblers approach a new online casino with apprehension. However, after a deep dive into their background, I’m confident that Jackpot City is a completely safe and reputable business. For starters, they have four top-notch licences, with two covering players in Canada: the Alcohol and Gaming Commission of Ontario and the Kahnawake Gaming Commission.
All outcomes are guaranteed as fair thanks to the independent auditing carried out by eCOGRA. Finally, I should mention that all banking transactions utilise the latest in SSL (Secure Sockets Layer) encryption.
Jackpot City Ontario
Thanks to a more considered approach towards gambling, the government of Ontario has different regulations surrounding online casinos. For starters, the minimum age for gambling is 19 in Ontario, compared with 18 in the rest of Canada. Furthermore, online casinos are limited to advertising bonuses on their websites. Likewise, free spins must be really free, as opposed to tied to a deposit. Finally, you have to be a resident of Ontario, with an actual address in the province, in order to gamble.
Jackpot City Casino vs Other Canadian CasinosÂ
In the table below we’ve laid out the most important features to compare Jackpot City with other Canada-facing online casinos.
| Feature | Jackpot City Casino | Dolly Casino | Casino Days | Lucky Spins |
| Year Established | 1998 | 2021 | 2020 | 2022 |
| Welcome Bonus | 4-Parts up to $1,600 + 10 Daily Spins | 3-Parts up to C$1,500 | 100% up to $2,000 + 100 Free Spins | 100% up to $1,000 + 250 Free Spins |
| Withdrawal Time | 1-3 Days | 1-3 Days | 2-5 Days | 1-5 Days |
| Overall Payout | 97.20$ | 96.58% | 98.59% | 96.70% |
| Wagering Requirements | 35x | 35x | 35x | 35x |
| Number of Games | 500+ | 4,000+ | 6,000+ | 6,000+ |
| Mobile App | ✅ Yes | ❌ No | ✅ Yes | ❌ No |
| Live Casino | âś… Yes | âś… Yes | âś… Yes | âś… Yes |
Expert Verdict on Jackpot City
In spite of a relatively small number of gaming options due to fewer providers, I enjoyed my time at Jackpot City. The website has a modern feel, is easy to use, and has enough gaming activities to keep any Canadian online gambler happy. Furthermore, the site carries a couple of Canadian gaming licenses along with home-grown payment processors. For these two factors alone, Jackpot City should be high up on your list of Canadian casinos.
FAQ
For those of you in a hurry, the FAQ section covers the most often-asked questions about Jackpot City in Canada.
- Q. Is Jackpot City Casino legit in Canada?
- A. There’s no need to worry about Jackpot City being legit in Canada. With licences from reputable authorities like the Gaming Commission of Ontario and the Kahnawake Gaming Commission, as well as being audited by eCOGRA, it’s a safe and secure platform.
- Q. How can players claim the welcome bonus at Jackpot City?
- A. As a new player, simply register and make your first deposit of at least $10. Keep in mind you’ll have 7 days to use this bonus offer from the time of registration.
- Q. What types of games are available at Jackpot City?
- A. With over 700 titles, there’s no shortage of games to choose from. Slots, table games, live dealer games, progressive jackpots, and arcade games from some of the world’s top providers will keep you occupied for hours.
- Q. What are the best slots at Jackpot City Canada?
- A. In truth, that’s going to be pretty subjective. With over 700 titles from top game providers, much will depend on your personal taste, as you’ll find virtually every genre under the sun. Having said that, I had a blast playing Immortal Romance and Big Bass Bonanza.
- Q. Are there any loyalty programs offered by Jackpot City?
- A. Yes, there’s a Jackpot City Casino VIP loyalty program which you’ll enter into with 2,500 points from the moment you register a new casino account. The program has 6 levels, with perks including exclusive offers, free spins, and daily deals to name a few.
- Q. What are the minimum and maximum deposit limits at Jackpot City?
- A. Jackpot City Casino has a minimum deposit of $10, with no limits on the maximum amount.
- Q. How long do withdrawals take to process at Jackpot City Casino?
- A. Depending on the withdrawal method you choose, expect to wait around 72 hours for money to transfer from the casino to your e-wallet or bank account.
- Q. What are the latest promotions or tournaments available at casino Jackpot City?
- A. Apart from the generous welcome offer, Jackpot City offers players a customizable Daily Deal based on their individual gameplay. You’re also able to give the Bonus Wheel a spin in the hope of landing $1 million.
