Jackpot City Casino Highlights
🏆 Establishment Date 1998
💸 Welcome Bonus 100% up to $1,600 in total
🤑 Exclusive bonus 80 free spins for $1 deposit offer
🥇 Best for Online slots and live dealer games
💰 Minimum Deposit $1
🎲 Available Casino Games Blackjack, baccarat, online slots, roulette, craps, Poker, live dealer games
💲 Top Payment Methods Interac, Visa, Instadebit, MasterCard, eCheck, Paysafecard and 14 others
🎰 Total Number of Games 600+
📱Mobile Version Android, iOS
⚖️ Wagering Requirements 50x
👍 Gambling Licence Kahnawake Gaming Commission, Alcohol and Gaming Commission of Ontario
✅ Legal in Ontario Yes

Jackpot City Casino Canada

Jackpot City was founded in 1998 and has been growing ever since, with over 3 million global players enjoying at least 700 games. Today, it’s a secure choice for Canadian players thanks to licensing by both the Malta Gaming Authority and the Kahnawake Gaming Commission. Jackpot City itself is owned by Digimedia Limited, who have a number of top brand casinos under their belt. Both new players can enjoy a generous welcome worth up to $1,600, with plenty of other promotions when they return and play again.

Jackpot City Casino Bonus

Unlike many other top online Canadian casinos, Jackpot City only offers a single prominent promotion, its welcome bonus. A secondary promo allows players to spin the Bonus Wheel in order to win special prizes such as free spins and coins, loyalty points and bonus codes and credits.

Jackpot City Welcome Bonus

New customers at Jackpot City are rewarded with a 4-part welcome bonus for four separate minimum deposits of $10 each. After your successful registration, you’re able to claim the bonus offer. Each of your first four deposits gets you a 100% Match Bonus up to $400, giving you a possible total bonus of $1,600.

Jackpot City Free Spins

Presently, Jackpot City isn’t offering Canadian players any Free Spins bonuses. But if you’re from Ontario, you’ll get 10 Daily Bonus Spins on the Mega Millionaire Wheel every day as well as a Daily Deposit Bonus, which are matched offers that are valid for a 24-hour period.

Jackpot City No Deposit Bonus

Unfortunately, Jackpot City doesn’t presently offer any no-deposit bonuses. However, here are some other no deposit casinos we recommend.

Wagering Terms and Conditions

The terms and conditions attached to the bonuses are sensible from Jackpot City’s side and achievable on your part. For example, wagering requirements are set at 35x, which, in my opinion, is pretty reasonable when compared with other big-brand online casinos. Likewise, the welcome bonus needs to be claimed within 7 days, and you’ll have 2 months to play it through.

Jackpot City Casino Rewards

From the moment I made my first deposit, I was automatically entered into the Jackpot City VIP Loyalty Program with a reward of 2,500 points to get started. There are six levels, as shown below:

Levels Points Level Bonus Daily Specials
Bronze 0 – 2,499 0% 15% More
Silver 2,500 – 11,999 3% 25% More
Gold 12,000 – 49,999 6% 50% More
Platinum 50,000 – 124,999 8% 75% More
Diamond 125,000 – 2,147,483,646 12% 100% More
PrivĂŠ Invite Only 15% 12%

Points at Jackpot City are rewarded on a one to one with each $1 wagered worth 1 Loyalty Point. These can then be exchanged for free spins, bonus money, faster withdrawals, daily deals, and other exclusive offers.

Jackpot City Casino Sign-Up

Signing up to Jackpot City in Canada is as simple as it’s quick. Here are the steps to follow:

  1. Click on the Sign Up button to be redirected to Jackpot City Casino’s registration form.
  2. Fill out the following details: full name, email address, mobile phone number, date of birth, preferred currency and language, home address and billing address.
  3. Create a username and unique password.
  4. Confirm you’re over 18 (or 19 if you’re from Ontario).
  5. Now verify your account by heading over to the “My Documents” section.
  6. Upload the required documents as shown below.
  7. Once your registration has been verified, it’s time to play!

Jackpot City Casino sign up screenshots on iPhone

Account Verification

As with all reputable and licensed online casinos, you’ll have to fulfil KYC (Know Your Customer) requirements before you’re able to cash out. This is mandated as a means of proving you’re of legal age to gamble and as a means of controlling money laundering. It involves uploading a copy of a government-issued ID, such as a passport or driver’s licence, along with a recent utility bill to prove your address. I found Jackpot City processed everything to schedule within a couple of days.

Jackpot City Casino Login

To login to Jackpot City, go to the homepage and click the “Login” icon on the top right-hand corner of the page. Fill in your user/password combo, and you’re good to go. If you’ve forgotten either your password or username, click the appropriate buttons or contact client support.

Jackpot City Mobile Version and App

With the majority of its offerings coming from the world-class provider Microgaming, it’s no surprise that there’s no need for a mobile app. All Jackpot City Casino’s games stream seamlessly over the internet thanks to the latest in HTML5 technology, allowing mobile gamblers to enjoy their favourite real money games at any time and from anywhere.

Navigation on the small screen is a cinch, with all the controls and buttons falling under your fingers for an intuitive gaming experience. Though the Canadian-facing website doesn’t offer an app, the Ontario one does. Here, you’re able to download the iOS or Android versions of Jackpot City. Though there’s no real advantage, you might find games load slightly faster with the app thanks to Flash. However, with the fast internet times enjoyed across the country, this might be a moot point.

Jackpot City Best Games

Compared with some other online casinos, I found Jackpot City’s range of games to be smaller, with 700 titles, including 400 miscellaneous options and just 300 or so slots. In truth, there are two major game providers, with Microgaming covering most regular games. Pragmatic Play looks after their live dealer titles. It’s worth noting that most games at Jackpot City are available as Free Play, meaning you can try them out without spending a cent.

Jackpot City Slots

One of the first places I go to when checking out a new casino is the slots menu. Here you’ll find plenty of slots options ranging from quaint classic slots to the most up-to-date progressive jackpot games. Some of Jackpot City‘s popular titles include:

  • Major Millions
  • Supernova
  • Mega Moolah
  • Avalon II
  • Wheels of Wishes

Jackpot City Live Casino

For a truly immersive and dynamic playing experience, you should head over to the live dealer games. Unfortunately, though many of these are provided by top game developer Evolution Gaming, the company is restricted in Canada. As a result, the majority of live games at Jackpot City Casino come from Pragmatic Play and On Air Entertainment. All games stream in HD with crisp graphics and clear sound quality. But the range is quite limited as most titles tend to focus on roulette and baccarat, though there’s also poker, blackjack and the Mega Wheel.

Table Games

Lovers of classic table games can feel instantly at home on the Jackpot City platform. There are around 70 table games, including 34 versions of blackjack, such as Multi-Player, Hi/Lo, and European blackjack. You’ll also find plenty of poker games, along with roulette, keno, craps, bingo, and baccarat.

Video Poker

If you enjoy poker as much as I do, but don’t care for the competition between other players, then video poker is a great option. You simply set the wager and hit “Deal” to receive 5 cards. Your job is to create the highest hand in games like Jokers Wild, Jacks or Better, Aces and Faces, and Deuces Wild. Jackpot City Casino features a useful glossary of terms along with a description of the winner’s hands to help you get up to speed quickly.

Deposit Methods and Withdrawal Time

insert coin iconJackpot City offers players eight banking options to fund their accounts, including Canadian-friendly options like iDebit, MuchBetter, and Instadebit. Minimum deposits of 10 CAD land in your casino account instantly, though withdrawal times are very much dependent on the method chosen. Having said that, I found that the majority of withdrawals are processed within 48 hours.

As a fully licensed online casino, there’s no need to worry about the trustworthiness of Jackpot City. All banking transactions are encrypted with cutting-edge SSL technology, meaning that all your personal and banking information is well hidden from any prying eyes. An extra benefit is that Jackpot City doesn’t impose any fees for moving funds.

Withdrawals

Withdrawals from any online casino are going to be slower than deposits. Not only does the casino have to verify and then process the request, but it’s the same story at the bank’s end. Take note that the banking options available may differ depending on the Canadian jurisdiction you’re playing from.

Deposit Method Minimum Deposit Withdrawal Time Minimum Withdrawal
eCheck $10 1 – 3 Business Days $10
MasterCard $10 5 – 10 Business Days $10
Paysafecard $10 N/A $10
Visa $10 1 – 3 Business Days $10
iDebit $10 24 – 48 Hours $10
Neosurf $10 N/A $10
Instadebit $10 24 – 48 Hours $10
MuchBetter $10 24 – 48 Hours $10
Apple Pay $10 24 – 48 Hours $10
Interac Online $10 24 – 48 Hours $10

Remember that you’ll need to fulfil the wagering requirements before requesting a withdrawal, and take note of any time limits and minimum withdrawal amounts.

To make a withdrawal Jackpot City Casino, follow the steps below:

  1. Sign in and head over to your personal account.
  2. Choose the “Withdrawal” option from the drop-down menu.
  3. Fill in the requested payout amount.
  4. Confirm and submit the request.

Jackpot City Live Support

Jackpot City has a useful FAQ page with questions and answers covering the majority of common issues a player might encounter. Players looking for more detailed answers can use either the toll-free phone support or talk directly with a Jackpot City live chat agent who’s available 24/7. They are a knowledgeable and friendly team who can speak over 20 languages, including both English and French.

Having tried out Jackpot City Casino’s customer email support, I can state that their average response time was around 48 hours, which is pretty much average for most online casinos.

Licensing and Security

Thanks to constant news about online scams, most gamblers approach a new online casino with apprehension. However, after a deep dive into their background, I’m confident that Jackpot City is a completely safe and reputable business. For starters, they have four top-notch licences, with two covering players in Canada: the Alcohol and Gaming Commission of Ontario and the Kahnawake Gaming Commission.

All outcomes are guaranteed as fair thanks to the independent auditing carried out by eCOGRA. Finally, I should mention that all banking transactions utilise the latest in SSL (Secure Sockets Layer) encryption.

What Are the Pros and Cons of Jackpot City?

Although Jackpot City offers a massive selection of games, bonuses and promotions, it’s not all rainbows and unicorns. Below I’ve listed both the pros and cons that make this casino such a great place to play.

Advantages

Over 70 different table games

Excellent 24/7 customer support

Reasonable wagering requirements of 35x

Generous welcome bonus worth up to $1,600

Receive VIP daily specials and bonuses

Great player reviews

Disadvantages

Welcome bonus only useful for slots players

Withdrawals could be faster

Jackpot City Ontario

Ontario has its own gambling laws, which differ slightly from those existing in other provinces like QuĂŠbec or Alberta. For example, the minimum gambling age is 19 as opposed to 18 on sites in the rest of Canada. In addition, bonuses cannot be advertised anywhere other than on the website itself. Also, any free spins offered must be free and not tied to a deposit.

Interestingly enough, the Ontario-facing version of the Jackpot City Casino online website offers users a mobile app with download links for both Android and iOS on the “mobile casino” page.

Our Verdict on Jackpot City Online Casino

Though I found Jackpot City Canada has its limitations thanks to hosting only a few providers, it nevertheless offers a well-rounded casino experience. After all, you’ll still find amazing games, including live dealer titles from the world’s top live game provider, Evolution Gaming. With a couple of Canadian-facing licences and home-grown payment processors, the platform should be the go-to choice for any Canadian player who values a great time coupled with a safe gaming environment.

FAQ

For those of you in a hurry, the FAQ section covers the most often-asked questions about Jackpot City in Canada.

Q. Is Jackpot City Casino legit in Canada?
A. There’s no need to worry about Jackpot City being legit in Canada. With licences from reputable authorities like the Gaming Commission of Ontario and the Kahnawake Gaming Commission, as well as being audited by eCOGRA, it’s a safe and secure platform.
Q. How can players claim the welcome bonus at Jackpot City?
A. As a new player, simply register and make your first deposit of at least $10. Keep in mind you’ll have 7 days to use this bonus offer from the time of registration.
Q. What types of games are available at Jackpot City?
A. With over 700 titles, there’s no shortage of games to choose from. Slots, table games, live dealer games, progressive jackpots, and arcade games from some of the world’s top providers will keep you occupied for hours.
Q. What are the best slots at Jackpot City Canada?
A. In truth, that’s going to be pretty subjective. With over 700 titles from top game providers, much will depend on your personal taste, as you’ll find virtually every genre under the sun. Having said that, I had a blast playing Immortal Romance and Big Bass Bonanza.
Q. Are there any loyalty programs offered by Jackpot City?
A. Yes, there’s a Jackpot City Casino VIP loyalty program which you’ll enter into with 2,500 points from the moment you register a new casino account. The program has 6 levels, with perks including exclusive offers, free spins, and daily deals to name a few.
Q. What are the minimum and maximum deposit limits at Jackpot City?
A. Jackpot City Casino has a minimum deposit of $10, with no limits on the maximum amount.
Q. How long do withdrawals take to process at Jackpot City Casino?
A. Depending on the withdrawal method you choose, expect to wait around 72 hours for money to transfer from the casino to your e-wallet or bank account.
Q. What are the latest promotions or tournaments available at casino Jackpot City?
A. Apart from the generous welcome offer, Jackpot City offers players a customizable Daily Deal based on their individual gameplay. You’re also able to give the Bonus Wheel a spin in the hope of landing $1 million.
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